Your happiness is our priority. If your order didn’t arrive in perfect condition — or the scent just isn’t you — we’re here to help.
30-Day Money-Back Guarantee
Every Elvaris order is covered for 30 days from delivery. If you’re not completely happy, contact us for a full refund — no return hoops.
Damaged or Wrong Items
Send us a photo via the contact page and we’ll ship a replacement or refund you right away.
How To Start
Message us with your order number and what went wrong. Refunds are issued to the original payment method within 5–10 business days of approval.